Community Shopping Club

Community Shopping Club Logo
The Wixams & Wilstead Community Shopping Club has been set up to help support those in both communities who are required to self-isolate during the time of the Coronavirus outbreak. The club aims to coordinate a set of volunteers who are willing to carry out shopping or prescription collection on behalf of those in isolation.

Due to the very real risk of spreading the virus we have put together a comprehensive system which minimises human contact. It might seem excessive at first but we have considered the needs of everyone involved as best we can.

Prescription Collections

Along with shopping we will also collect prescriptions upon request. Please contact us as per the instructions below.

If your prescriptions are normally delivered from Wilstead Pharmacy you do not need to contact us, we are working closely with the pharmacy to support their normally delivery service.

Client Instructions

To request help from the Community Shopping Club, please contact us using the details at the bottom of the page, email is preferred.

When contacting us for help please ensure you include the following information:

  • Type of help required/shopping list.
  • Full name.
  • Address.
  • Phone number.
  • Email address if possible (unless sent by email).

If you can use a Click and Collect service we urge you to do so. That will make the process much easier for everyone involved.

For shopping requests please follow the guidelines below:

  • We prefer shopping lists to be sent by email, either in text format or as a photo/scan.
  • You will be asked to pay us a deposit which will be a rough estimate of the value of your order.
  • Make sure your list is legible.
  • Add quantities, weights or volumes where appropriate.
  • Please keep your list to items which can be purchased from a large supermarket.

The volunteer will contact you directly to check the details of your request and to arrange drop off. Please note that the volunteer may not be able to purchase your shopping from your preferred supermarket.

We will take payment via bank transfer, if you do not have online banking we ask that you contact someone you trust and ask if they can pay on your behalf. We will be able to take cheques if this isn’t possible.

Registering for Priority Home Deliveries or Click & Collect

In recent weeks the big supermarkets have added more priority slots for home deliveries and Click & Collect. Instructions are below to get started with registering for online shopping but if you need extra help we can assist with this, please email us at shoppingclub@wixams.org

Tesco

Dedicated shopping hours at Cardington Road in store for the elderly and vulnerable customers every Monday, Wednesday & Friday 0900-1000.

To register for on line shops do so via this link: secure.tesco.com/account/en-GB/register

Once you have registered, if you are vulnerable and have either no available help, a disability, unable to drive or are shielding then ring 0800 9177359 to register for Home Delivery priority slots.

Sainsbury’s

Dedicated shopping hours in store for the elderly and vulnerable every Monday, Wednesday & Friday 0800-0900.

To register for on line shops do so via this link: www.sainsburys.co.uk/shop/LogonView/Identifier

If you are in the vulnerable category and have already received a NHS letter confirming this you can ring Sainsbury’s on 0800 028 8327 to register for priority slots. If you have yet to register you can self-register via the Government website: www.gov.uk/coronavirus-extremely-vulnerable

Waitrose

Every day the first hour in store is for the elderly and vulnerable only.

To register for on line shopping for Home Delivery or Click & Collect do so via this link (minimum shop is £60 for Home Delivery and £40 for Click & Collect): www.waitrose.com/ecom/serviceselection?wrint=1-GLP-bookslot

Once you have registered, if you are vulnerable and at home shielding then please ring Customer Services on 0800 188884 to register for priority slots.

Morrisons

We haven’t been very successful in navigating Morrison’s on line grocery shopping, but they are offering home delivery of either Vegetarian or Meat food boxes for £35 each and Family Meat boxes for £45 via this link:  www.morrisons.com/food-boxes/boxes

Volunteering Instructions

If you would like to volunteer, please contact us using the details further down the page, email is preferred. We will use the steps below to register you as a volunteer:

  1. We will reply to your email and send our Volunteer Guidelines.
  2. Read the guidelines and complete the included declaration form.
  3. Contact us when you are ready.
  4. We will knock on your door to collect the form (we won’t come in), we will need to check a form of ID and we can answer any question you have at that time.

The last step is important, we will personally meet every volunteer as the protection of the clients is crucial.

Please note, for security reasons we are asking that volunteers pay for shopping themselves and they will be re-reimbursed from our own bank account once the receipt had been sent and delivery confirmed. We have recommended that Click and Collect services are used where possible which simplifies the process.

Contact Details

Please contact us by email or phone (email is preferred):

shoppingclub@wixams.org

07929 656674 Mon-Fri 9am – 6pm

Stay Informed

We will be updating this page as we get new information and using our Facebook page to share updates:

fb.me/CommunityShoppingClub